Email Template/Newsletter Template Developer
January 15, 2020
Creative Designer
January 15, 2020

Customer Support Executive

  • Full Time
  • Sylhet (Office Based)
  • No. of Vacancies: 4
  • Experience: Fresher
  • Posted 2 years ago
Job Context
  • Must be fluent in English.
  • Experience in the International call center will be given preference
Job Responsibilities
  • Dealing with 1st Line incoming calls and emails from customers from English speaking countries
  • As an international company, all dealings with customers must be in English
  • Take ownership for customer queries, dealing with them efficiently and professionally
  • Research 1st Line queries using all available information sources
  • Document queries according to process, categorizing urgent queries when necessary
  • Working effectively with internal departments to ensure customer service is received to an exceptional level
  • Monitoring and dealing with your own workload independently while keeping a strong attention to detail in a busy, fast-paced environment.

Employment Status:

Full-time

Educational Requirements
  • Graduated from any reputed University in any Discipline
  • English Medium background applicants will get priority
  • IELTS with overall band score 7.0 will get priority.

Application Deadline: January 31, 2020