Customer Support Executive

• Must be fluent in English.
• Experience in the International call center will be given preference

• Dealing with 1st Line incoming calls and emails from customers from English speaking countries
• As an international company, all dealings with customers must be in English
• Take ownership for customer queries, dealing with them efficiently and professionally
• Research 1st Line queries using all available information sources
• Document queries according to process, categorizing urgent queries when necessary
• Working effectively with internal departments to ensure customer service is received to an exceptional level
• Monitoring and dealing with your own workload independently while keeping a strong attention to detail in a busy, fast-paced environment.

Employment Status:

Full-time

• Graduated from any reputed University in any Discipline
• English Medium background applicants will get priority
• IELTS with overall band score 7.0 will get priority.

Application Deadline: January 31, 2020