Operations Lead


About Staff Asia

Staff Asia is a global Business Process Outsourcing firm providing support in data science management, content development, web development, paid media marketing, 24/7 customer service, digital marketing, HR consultation, accounts & payroll management and business development. A career at Staff Asia is more than just a job — it’s an opportunity to shape the future. Join us to discover a future of opportunities.

Job Responsibilities

  • Ensure operations are carried on in an appropriate and cost-effective way
  • Improve operational management systems, processes and ensure best practices
  • Contribute to make important policy, planning, and strategic decisions
  • Perform quality controls, set & monitor your team's KPIs
  • Design products or services which will bring the end result maintaining the highest quality and accuracy
  • Provide inspired leadership for the organization
  • Oversee team reporting & training
  • Work with the senior stakeholder/board of directors to determine values and mission, and plan for short and long-term goals
  • Identify and address problems and opportunities for the company
  • Collaborate with design leads, graphic designers, and programmers
  • Manage multiple projects simultaneously

Working Schedule

5 Days in a Week

Job Location

Sylhet (Office Based)​

Job Nature

Full Time

Job Requirements

Freshers from any academia can apply if they are confident about the following:
  • Ability to build consensus and relationships among managers, partners, and team members.
  • Excellent written and oral communication skills.
  • Knowledge of organizational effectiveness and operations management
  • Excellent communication and organizational skills
  • Experience using Microsoft Office (Microsoft Word, PowerPoint, and Excel).
  • Ability to work in a team environment with diverse groups of individuals.
  • Ability and willingness to accept constructive criticism during review critiques and act on suggestions.
  • Ability to write engaging content for EdTech, and BPO companies.
  • Demonstrated ability to work in a fast-paced environment, handle multiple priorities, meet deadlines, and work with diverse groups of individuals.

Benefits You'll Enjoy:

  • KPI, project, and festival Bonus
  • Knowledge Sharing and Self-study sessions in the morning which entitles bonuses
  • Working with a vibrant team and unique Ed-Tech products in a World-class and greenery office work environment
  • Opportunity to attain your Personal Development Plans (PDPs) and Training & learning goals
  • Fully Subsidized lunch and snacks from the office
  • Monthly activity, Star Performer of the Week, and Team Outing facility
  • Interacting with a global workforce working from the UK, North America, and Middle Eastern countries.
  • Getting a percentage from the company's year-end profit on your gross salary

Salary: Competitive salary package

**We are proud to be an equal opportunity employer.*